Privacy Policy

1. Introduction

Terrasakti ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mining operations SaaS platform.

We adhere to the principles of data protection as mandated by applicable laws, including but not limited to the Law of the Republic of Indonesia No. 27 of 2022 on Personal Data Protection (PDP Law).

2. Information We Collect

We collect information that allows us to provide the Service to you, including:

• Personal Data: Name, email address, phone number, job title, and company details provided during registration.
• Operational Data: Data regarding mining equipment, timesheets, employee location (if applicable), and production metrics input into the system.
• Usage Data: Information on how you access and use the Service, including IP address, browser type, and access times.

3. Use of Your Information

We use the information we collect to:

• Provide, operate, and maintain our Service.
• Improve, personalize, and expand our Service.
• Analyze operational trends to provide insights (on an aggregated, anonymized basis).
• Communicate with you regarding updates, security alerts, and support.
• Comply with legal obligations.

4. Data Sovereignty and Security

Data Storage: Your data is stored on secure servers. We prioritize data sovereignty and implement measures to ensure compliance with local data localization regulations where applicable.

Security Measures: We implement enterprise-grade security controls, including encryption in transit and at rest, strict access controls, and regular security audits to protect your data.

5. Your Rights

Under the Indonesian PDP Law and other applicable privacy regulations, you have the right to:

• Access your personal data.
• Rectify inaccurate or incomplete data.
• Request deletion of your personal data ("Right to be Forgotten"), subject to legal retention obligations.
• Object to or restrict the processing of your data.

To exercise these rights, please contact our Data Protection Officer at the email provided below.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Data Protection Officer
privacy@terrasakti.mining