NewAsk Terra answers from your own records
Mining Operations Software16 Modules

AI and analytics for a mining company.

Ask what the mine produced, what equipment and fuel cost, and what it sold. The answer, and the forecast to the end of the month, come from that mine's own records.

  • Ask in plain language, with the source under the answer
  • Forecasts tested against this mine's own history
  • Production, cost, fuel, sales, and compliance
  • Set up for the commodity a site actually mines
app.terrasakti.com/dashboard
Sample Data
OperationsSite Overview
Live

Ore Moved · Today

48,210 t

+6.4%

Fleet Utilisation

91.4%

+2.1 pts

Fuel Variance

0.42%

in band

Crusher Uptime

97.8%

+1.2 pts

Production vs Plan · 12 Weeks

3.42 stripping ratio · on plan

ActualPlan

Attention Required

5
  • HD-1148 tyre wear 82%Plant · position 4
  • Fuel issue without work orderFuel · bay 2 · 14:20
  • Blast BL-2291 recovery −4%Drill & blast · Pit B
  • Filter stock running lowLogistics · WH-01
  • Shift 2 attendance reconciledPeople · 642 records

Shift Progress · Today

3 crews
Crew AlphaPit A · Bench 940
14,120 t
Crew BravoPit A · Bench 925
12,480 t
Crew DeltaPit B · Bench 880
9,940 t

Fuel Issued · Last 14 Days

428,600 L100% work-order matched

What one system covers

Open PitUndergroundDredge & AlluvialQuarry & WeighbridgeDrill & BlastHaul FleetCrushing PlantProcessingWashing PlantFuel LogisticsWorkshopWarehouseCamp & RosterMaterial SalesBarge & VesselHSE & Compliance
For owners and finance

The analytics run on figures a finance team can use.

Production, cost, and sales are recorded as the work happens. Ask a question and the answer comes from those records, with the source under it. The forecast to month end is the method that best matched this mine's recent history.

Any

Commodity, in its own units

Coal, nickel, gold, tin, and quarry aggregate are ready as starting points. A site then sets its own method, unit, selling basis, and grades. A tonne of one commodity is never added to a tonne of another.

Daily

Updated as the work is recorded

Every tonne, litre of fuel, and maintenance job is stored with the date, the team, and the machine. If a result is short of plan, you can see where it happened.

1

Set of figures for the company

The site manager, the finance team, and the owner open the same production, cost, and sales figures. The monthly report is drawn from those records.

0

Days spent rebuilding the operating report

The report updates as the site enters the work. Finance does not wait weeks for someone to assemble it from separate files.

These describe how the product works. You can check each one in a demo account.

Commodities

A starting point for the commodity, not a limit.

Coal, nickel, bauxite, manganese, gold, tin, and quarry aggregate are ready to begin from. A site then sets how it mines, the unit it reports in, the basis it sells on, and the grades it assays. Another commodity is that same setup. Figures from different commodities stay separate.

Open PitUndergroundAlluvial & DredgeQuarryWashing Plants
Open Pit
BCM · Wet Basis

Coal

Stripping ratio for each shift. Barges priced from the HBA and the CoA, with royalty calculated beside the price.

Grades CV (GAR), total moisture, ash, sulphur

Open Pit
Tonnes · Dry Basis

Nickel Laterite

Grade control from the block to the stockpile. Shipments priced from the HPM, on a dry basis.

Grades Ni, Fe, moisture

Open Pit
Tonnes · Dry Basis

Bauxite

Wash-plant runs update the stockpile ledger, and yield is recorded on every run.

Grades Al₂O₃, reactive and total silica, Fe₂O₃, LOI

Open Pit
Tonnes · Dry Basis

Manganese

Drill and blast, washing, and assays sit on one ledger, from the face to the barge.

Grades Mn, Fe, SiO₂, P

Open Pit
Tonnes · Wet Basis

Gold Mining

From the pit to the ROM pad, then through crushing and the wet-plant logs. Leaching plants are not included.

Grades Au, Ag, As

Alluvial
m³ · Wet Basis

Alluvial Tin

Dredge hours and slurry, then concentrate from the sluice to the shaking table. Recovery is calculated from metal in and metal out.

Grades Sn in feed and concentrate

Quarry
Tonnes · Wet Basis

Quarry & Aggregate

Each truck is weighed once. The ticket becomes the sale, and the gradation is checked against the product specification.

Grades Fines, LA abrasion, flakiness, moisture

Several licences, one group view

Head office sees every site side by side, each in its own units. A site login sees only its own. Figures from different commodities are not added into one total.

The operation

The four workspaces share one set of records.

The pit, the plant, the commercial office, and the licence. Each workspace can run on its own. All of them read the same equipment, the same sites, and the same people.

Production

Spot production shortfalls while there is still time in the shift to respond.

Compare ore, overburden, and stripping ratio with the plan as the day unfolds. When production falls behind, your team can see the gap early enough to investigate and respond.

  • Plan beside actualThe monthly plan sits next to actual tonnes and BCM, by pit and by bench.
  • Tonnes tied to the blastDrill holes, blast results, and fragmentation stay on the same block.
  • A reason for each lost hourRain and site conditions sit on the production chart, so a lost hour is explained when it is recorded.
Open Pit & Production
app.terrasakti.com/production
Sample Data
Production / Daily Reconciliation

Ore Moved

18,420 t

+4.1% vs plan

Overburden

62,970 bcm

−1.8% vs plan

Stripping Ratio

3.42

on plan

Pit A · Bench 940Shift 1 · Crew Alpha6,210 t
Pit A · Bench 925Shift 1 · Crew Bravo4,980 t
Pit B · Bench 880Shift 2 · Crew Delta3,120 t
Pit C · Haul roadShift 2 · rain delay 90m1,845 t
Reconciled 2 minutes agoView full report
Modules

All 16 modules read the same records.

Each module has its own forms, reports, and permissions. Equipment, sites, and people are stored once. Start with the module you need, and add the others once that one is in daily use.

How it works

The work is recorded and reported inside the shift.

Supervisors, fuelmen, and planners record the work where it happens. Each entry is checked as it arrives, and the shift report is written before the crew hands over.

  1. 01

    Record work on site

    Supervisors, fuel teams, and planners record work where it happens, helping reduce the gap between what took place on site and what appears in the report.

    Shift records
  2. 02

    Catch data issues early

    Entries are checked against the relevant machine, work order, and shift as they are recorded, so teams can catch mistakes before they flow into month-end reporting.

    Checked records
  3. 03

    See progress during the shift

    As records come in, production, cost, and throughput views update. By handover, the shift report is ready to review instead of being rebuilt from scratch.

    Shift report
  4. 04

    Give teams time to respond

    When a KPI crosses its configured threshold, the responsible person is alerted while there may still be time to investigate and act.

    KPI alerts
Ask Terra · AI Assistant

Ask it the way you would ask a colleague.

Terra looks the answer up in your company's records, replies in Bahasa Indonesia or English, and shows the source of every figure.

Questions you can ask

  • How much overburden did we move this month compared to plan?
  • Which units had the most breakdown hours last week?
  • What is our fuel per BCM this month, by pit?

Ask Terra is an add-on, switched on for each company. We can include it in the walkthrough.

app.terrasakti.com/plant
Sample Data
Which units had the most breakdown hours last week?

Looked up: Breakdown Reports

HD-1148 lost the most time last week: 31.5 breakdown hours across 4 events. Covers 13–19 Oct, all sites.

UnitHoursEvents
HD-1148 · Haul truck31.54
DZ-0417 · Dozer22.02
EX-2201 · Excavator9.53
SourcesBreakdown ReportsEquipment
Ask about production, fleet, fuel, sales…

Ask Terra only reads your data. Check important figures on the linked pages.

  • Every figure comes from a lookup

    Terra does not estimate, and it does not fill a gap with a guess. Each number comes from a query on your data, and the sources sit under the answer.

  • It sees only what you can see

    It runs under your login: your modules, your sites, and your company. A screen you cannot open is a screen Terra cannot read.

  • It only reads

    Terra cannot create, change, approve, or delete a record. If you ask it to, it points you to the screen in the app where that is done.

  • A blank stays a blank

    If nobody entered a value, Terra says it was not recorded. It will not present an empty field as a zero.

  • Bahasa Indonesia or English

    Ask in either language. Mining terms stay as your sites use them: BCM, ROM, overburden, PA, and UA.

  • Personal records stay out

    Payroll, bank, medical, and family records are outside its reach. That is how it is built, and it is not a setting someone can switch off.

Advanced Analytics

See the variance before the month closes.

Forecasts and variance checks run on the records already in the system. The figures stay where the crews entered them.

app.terrasakti.com/forecasts
Sample Data

Month-End Forecast · Ore Moved

412,600 t plan 405,000 t

Updated as Records Arrive

Variances to Review

3

fuel · 2, stock · 1

Forecast vs Plan

+1.9%

month end

Fuel Variance

0.42%

in band

Throughput by Crushing Line · Last 14 Shifts

  • MTBF and MTTR

    Calculated from the work orders and downtime your planners already record.

  • Forecasts to month end

    Production is projected to the end of the month and compared with the plan, while there is still time to change the result.

  • Variance and loss

    Where measured fuel, deliveries, stock counts, and surveys disagree with the records, and by how much.

  • Maintenance

    Tyre wear, equipment health, and inspection history in one view.

  • Report packs

    PDF and Excel packs go out on a schedule, so the report is in the inbox before anyone has to ask for it.

  • KPI alerts

    Set a threshold on a KPI. The person responsible is told when it is crossed.

Handovers

The figure usually goes missing at the handover.

Fuel, parts, blasts, sales, shipments, licences, payroll, and the monthly pack. These are the points where a number gets copied, delayed, or lost.

Fuel

Diesel goes out on paper and is reconciled once a month. By then, the missing litres have been written off.

Every delivery, tank transfer, and refuel is tied to a machine, an operator, and a work order. The fuel balance closes every day.

Each shiftthe fuel variance is checked
Maintenance

A planned service stops on the day, because the part was never in the warehouse.

Maintenance plans read current stock and open purchase orders, so a missing part is flagged when the job is scheduled.

At schedulingparts are checked against stock
Drill & Blast

The blast is judged by eye. Poor fragmentation then slows the excavators, and nobody can say which pattern caused it.

Each blast is held against its design. Hole records, recovery, and fragmentation stay together.

Each blastcompared with its design
Commercial

Sold tonnes live in one spreadsheet and produced tonnes in another, and the two never quite agree.

Sales are checked against production and processing tonnes before a figure is reported.

Matchedsold tonnes against produced tonnes
Shipping

The barge is priced in a spreadsheet from the index, the survey, and the CoA, and the royalty is calculated again somewhere else.

The shipment carries its draft survey, its CoA, and its price formula. Price, exchange rate, and royalty are calculated together and locked when the shipment is approved.

One lotsurvey, price, and royalty
Several sites

The group runs a coal pit and a quarry, and someone adds the tonnes into a single number that means nothing.

Each licence is a site, with its own commodity and its own units. Head office sees them side by side. A site login sees only its own.

Per licencecommodities stay in their own units
People

Attendance is copied by hand from the site sheets into payroll, and the mistakes appear on payday.

Rosters, attendance, pay rates, and payroll are linked. Each step is checked before the next one starts.

Entered onceon site, then used on the payslip
Reporting

The monthly pack takes a week to assemble, and it is already out of date on the day it arrives.

Reports read the current records, and the packs go out on a schedule as PDF and Excel.

Currentthe pack is built from live records
Rollout

Bring one module live, then the next.

Each phase is useful on its own. A module goes live when the crews are ready to use it, and the pit keeps working throughout.

  1. Foundation

    Set the operation up

    We set the sites up first: each licence and what it mines, the pits and benches, the equipment register, and the crews and departments. From the first day, every screen uses your names and your units.

    • Licences and site profiles
    • Asset and site register
    • Role matrix
  2. First module

    Go live with one module

    Most sites begin with production or fuel, where the loss is easiest to see and the result shows up quickly.

    • Shift entry live
    • Daily reconciliation
    • Supervisor training
  3. The next departments

    Join the other departments

    Plant, logistics, human resources, and sales join one at a time, on the same register, so each handover closes before the next one opens.

    • Maintenance linked to stock
    • Roster linked to payroll
    • Sales reconciliation
  4. Reports

    Turn the reports on

    Once there is an operating history you can trust, the forecasts, the variance checks, and Ask Terra have records to work from.

    • Forecasts to month end
    • Variance and loss
    • Ask Terra

Built around real mining workflows

Operational records are tied to the licence, block, shift, and work order, giving teams the context they need to trace a number back to the work behind it.

Start small, expand when ready

Start with the area causing the biggest operational headache. Use that module on its own, then connect more departments when your team is ready.

Forms designed for the field

Field forms are designed to be practical on a tablet and focus on information supervisors can reasonably enter during the shift.

Works alongside your existing systems

Keep the finance and reporting tools your business already relies on. Export Terrasakti data when you need to use it elsewhere.

Security

Every figure has a name and a time on it.

Access is set by role. Each company's data is stored apart from the others. Every record shows who entered it, and when.

Access by role

Permissions are set per module and per action, and a login can be limited to certain sites. Approval is its own permission, so a person cannot sign off their own work.

Variance checks

Measured fuel, deliveries, stock counts, and surveys are compared with the records. The widest gaps are listed first.

An audit trail on every record

Every record shows who entered it, when, and for which shift. A figure can be followed back to the entry it came from.

  • Access set by role
  • Logins limited by site
  • An audit trail on every record
  • Each company's data kept separate
  • Ask Terra reads only what you can open
What's new

What has shipped recently.

A short record of changes to the product, newest first.

  1. Oct 2026
    New

    Ask Terra answers from your own records

    An assistant inside the app. Ask about production, the fleet, fuel, or sales, in Bahasa Indonesia or English. The answer comes from your records, with the sources listed.

  2. Oct 2026
    New

    Each licence can run as its own site

    A licence has its own commodity, method, and units. You can switch between sites, limit a login to certain sites, and say what each site mines during setup.

  3. Oct 2026
    New

    HSE and compliance

    RKAB against actual, reclamation and guarantees, environmental readings checked against limits, incidents with LTIFR and TRIFR, and a compliance report pack.

  4. Oct 2026
    New

    Quarry, underground, alluvial, and washing

    Weighbridge tickets and gradation for quarries, development and ventilation for underground, dredge and concentrate logs for alluvial tin, and wash-plant runs that move the stock ledger.

  5. Oct 2026
    New

    Shipments priced from the index and the CoA

    Barges and vessels are priced as one lot, with the draft survey, the CoA, an HBA or HPM price formula, the royalty, and an approval that locks the exchange rate.

  6. Oct 2026
    New

    Variance and loss

    See where measured fuel, deliveries, stock counts, and surveys differ from the records, and by how much. The widest gaps are listed first.

  7. Oct 2026
    New

    Wet-plant logs and customer deposits

    Grinding, flotation, thickener, filter press, and tailings logs for the processing plant, plus customer deposits and the sales paid from them.

  8. Aug 2026
    New

    Logistics has its own section in the menu

    Inventory, purchase requisitions, purchase orders, and goods receipt notes now sit together.

  9. Mar 2026
    New

    Camp and meal management

    Camp plans, room assignments, daily records, and meal types, for remote sites.

  10. Dec 2025
    New

    Fragmentation analysis for blasting

    Compare each blast with its design, with the fragmentation analysis beside the recovery figures.

Common questions

Answers to the questions we hear most.

Price, rollout, a weak connection from site, Ask Terra, and who can see the data.

How much does Terrasakti cost?

Pricing is tailored to each site and the modules you need. We start with a walkthrough, agree on a practical first step, and leave room to add more modules as your operation is ready. Data exports are included.

Do we have to take every module at once?

No. You can start with one module, such as production or fuel, without committing to the whole platform. Modules share the same site, equipment, and staff records, so you can expand step by step as your team gets comfortable.

Does it cover our commodity?

A site is set up for what it mines: the method, the unit it reports in, the basis it sells on, and the grades it assays. Coal, nickel, bauxite, manganese, gold, tin, and quarry aggregate are ready as starting points, on open-pit, underground, alluvial, and quarry operations, including washing plants. The setup can be changed. Smelting and gold leaching are not part of the product.

We hold several licences. Can each one run on its own?

Yes. Each licence is a site, with its own commodity and its own units. Head office sees every site side by side. Tonnes of different commodities are not added together, and a login can be limited to the sites that person works on.

What is Ask Terra, and what can it see?

Ask Terra is an assistant inside the app. You ask a question in Bahasa Indonesia or English, and it answers from your company's own records, with the sources listed. It runs under your login, so it sees only the modules and sites you can already open. Payroll, bank, medical, and family data are outside its reach.

Can Ask Terra change our data?

No. It only reads. It cannot create, edit, approve, or delete a record, and every figure comes from a lookup on your data. Ask Terra is an add-on, switched on per company. We can show it during the walkthrough.

Does it cover RKAB and compliance reporting?

Yes. Each licence's RKAB is compared with actual production and sales, month by month. Reclamation, guarantees, environmental monitoring, and incidents sit on the same licence, and the compliance pack is built from them.

How long does a rollout take?

The timeline depends on which module you start with and how ready your site data is. We first map your sites, equipment, and crews, then focus on getting one module into daily use. During the walkthrough, we can outline a realistic first-90-day plan for your operation.

Will it work on a remote site with a weak connection?

Yes. The forms are light, so a basic satellite link is enough to keep the site and head office in step. Refuel sheets entered offline stay on the device and send when the link returns.

Does it replace our ERP?

Terrasakti is designed to work alongside your ERP, not replace it. Your ERP can continue handling accounting, while Terrasakti connects the day-to-day details of blocks, shifts, equipment, and work orders. Exports help move the relevant figures between systems.

Who owns our data?

You do. You can export it at any time. Each company's data is stored apart from every other company's.

Who can see what?

Access is set by role, per module and per action. A supervisor, a planner, a payroll officer, and a general manager each see what their role needs, from the same records.

Will supervisors use it at the end of a shift?

The shift forms were written for that moment. They are short, they check entries as they are made, and they ask only for what a supervisor already knows. A field that cannot be filled from the bench does not belong on the form.

How do you train our people?

Training is part of the rollout. We train the supervisors on a module before it goes live, and the module stays off until the crews are ready.

Which languages do you support?

Bahasa Indonesia and English. The team is based in Indonesia, so you can speak with us in the language the site uses.

Book a walkthrough

See it on figures like yours.

Tell us about the site. The walkthrough uses your commodity, the modules you care about, and sample figures that look like your own.

What the session covers

  • A 30-minute walkthrough focused on your site and priorities
  • A practical example using sample production, fuel, or payroll data
  • A live look at how Ask Terra answers operational questions
  • A step-by-step rollout plan, starting with what matters most
  • A chance to speak directly with the team building Terrasakti
Where should we start? (optional)

By sending this form, you agree that we may contact you about Terrasakti. We do not share your details.

A walkthrough

See the figures on a mine like yours.

We walk through production, cost, and sales for your commodity, and what the first 90 days of reporting would look like. Further parts of the system can wait until the first one is in use.

You see it working before you commit